Venkataramana Gorti: I would say that “Going Digital” is the only way forward for us in this industry. Pandemic has just accelerated this need even more. If we want to be profitable, have good sustainable growth it is imperative that there are tools available to take real-time decisions, be proactive and avoid MUDA across the Value-stream of the business. This can be achieved only by Digitisation. We have to have business solutions to integrate right from a customer requirement in a showroom/ecom platform to the designs, manufacturing inputs, raw materials etc supply chain, aid the technicians on the shopfloor to work in a optimal way, the machines to have the best of the OEE’s etc and this can be ONLY possible through Digitisation.
So, to summarise I would say Digitisation is the way forward and it has a huge potential.