Tuesday, April 7, 2020
The pandemic of the coronavirus and the measures taken to slow its spread are massively affecting everybody’s daily lives. Uncertainty and confusion in all areas of society, in each person’s private and family lives and in companies – exist worldwide. At DIEFFENBACHER, they take the situation very seriously and are doing their best to face this challenge TOGETHER with all their employees, customers, partners and suppliers. A central crisis team at the DIEFFENBACHER headquarters in Eppingen is coordinating initiatives in close collaboration with their locations worldwide to protect their employees and maintain their business operations.
Protecting the health of their employees and supporting them in this exceptional situation is important to Dieffenbacher. They are taking all necessary actions to avoid the spread of the virus by adjusting their rules of conduct. Thanks to the company’s efficient digital infrastructure and the support of their IT team, many of their employees worldwide are working in home offices to reduce physical contact. Dieffenbacher is aware that limitations like closed schools or daycare facilities face our staff with ever new challenges. That’s why we give them flexibility to combine work and private live. Meanwhile, they are protecting employees whose presence is required at their sites as best as everybody can and is steadily monitoring the situation and adjusting protective measures.
Dieffenbacher’s commitment to their employees, customers, partners and supplies during this situation remains as strong as ever. Teamwork inside Dieffenbacher and teamwork with their customers, partners and suppliers is crucial in this extraordinary situation. They have also assured that they will do their utmost to keep it stable to supply their customers with needed solutions, products and parts during these challenging time. Also, their technical 24/7 service and their spare parts centers are available to ensure quick help.
“We appeal to everyone to show solidarity and join in: Stay home, maintain physical distance and take care of yourself, your loved ones and others in your daily life. Please follow instructions from authorities regarding health measures. This will help flatten the curve of infections. Let’s MOVE FORWARD. TOGETHER.” – Dieffenbacher.
Tags: customer support, Dieffenbacher, digital infrastructure, efficient, face challenges, teamwork, technical service, together
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