Wednesday, June 11, 2025
Castelan Group welcomed Zeyn Kassam as the national head of sales for furniture maintenance and protection. having worked in senior leadership, retail management, furniture sales, and major account handling for more than ten years. Zeyn is an accomplished sales executive. His most recent position was that of commercial director of Guardsman UK.
Paul Owen, director of business development at Castelan, exclaims, “It’s great to welcome Zeyn to the team here at Castelan. He is well known and respected within our industry and will form a key part of our growth strategy. His ability to identify new opportunities and develop them into long-term partnerships will dovetail into our existing excellent sales and development function, and we are excited to see what the future holds.”
Zeyn shares: “I’m excited to be joining Castelan– a leading business within a sector I know well and have long been passionate about. I’ve always believed that building strong, long-term relationships, both internally and externally, is the foundation of sustainable success. Trust, open communication, and a genuine interest in people are at the heart of how I work, and this role provides a fantastic opportunity to continue putting that into practice.” He continues, “Castelan’s people-first culture and clear commitment to future growth were key factors in my decision to join. With the business’s recent success in securing new retail partners and claims management contracts, the momentum is clear. I’m looking forward to helping shape the next phase of that journey and playing my part in building Castelan into a true powerhouse within the marketplace.”
Castelan Group, in a nutshell
The team at Castelan takes pride in its employees and the education, experience, and growth that have made them stand out from the competition. Service, value, and customer devotion are their top priorities, and they take pride in being the best at what they do rather than overpromising and underdelivering.
Castelan is a company that is involved in the local and regional community. It connects with other companies that share its values and seeks out best practices and excellence, and it also actively participates as a North Somerset Business Ambassador. As part of its dedication to the community, it sponsored a commemorative plaque to mark Castelan’s place in Weston history and helped the museum reopen.
Castelan participates actively in the South West Contact Centre Forum, which offers other contact centers in the area networking opportunities, mentoring, training, and the opportunity to share best practices. This has increased their high-performing Claims Center’s expertise and confidence.
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