Giovanni Portelli: Although this pandemic hit all of us suddenly and unexpectedly, our advantage is to be a very flexible company: in a very short time we were able to rearrange our work to meet the safety protocols. During the whole period of forced suspension of the production all our offices operated from remote, and as soon as we have been able to start again, we provided all the protection devices to all our co-worker that must operate at our premises. At the present moment the administrative, service and commercial departments still operate from remote and go in the office only when needed.
It wouldn’t be that hard just to get used to some further precautions and protocol to observe, but what we think is that this one is only a transitional phase. At the present moment it is hard to say how this situation will develop and how the market will adapt to muted socio-economic conditions. We think that the hardest challenge will be to rethink the commercial approach. When travels and face-to-face meetings shall be much reduced, it will be necessary to adopt new tools that allow the client to understand the technology and the quality of our production.