Friday, February 8, 2019
2020 Insight
The new release of 2020 Insight by the Osnabrück-based software company 2020 contains extensive improvements as well as a multitude of new functions. This new release incorporates improvements and new functionality that have been requested from a wide range of furniture manufacturers to meet their specific business requirements.
2020 Insight version 11 continues the evolution of 2020’s end-to-end solution by adding a Service Management module that supports a journey from design, manufacturing, delivery and now through the complete install. The new module helps the manufacturer focus on customer-driven manufacturing, enabling complete monitoring and supervision over the personnel, equipment and requirements of all installations, with the added ability to initiate work orders in the field.
In addition, 2020 Insight version 11 includes a new, cleaner and more intuitive user experience and extends its reach beyond the plant by launching a suite of mobility applications for Business Intelligence, Field Sales and Field Service. Maximizing inventory throughput, increasing productivity and improving accuracy are key goals for manufacturing operations and the new mobile applications will dramatically reduce unplanned downtime and enhance worker productivity.
“A flexible and dynamic enterprise manufacturing solution is fundamental to the success of every furniture manufacturers’ strategy. Leveraging 2020’s deep domain expertise, we are excited to release the latest version of our software to help our customers accelerate their own customer satisfaction and digital transformation initiatives,” said Diane Burgess, Product Manager, 2020 Insight. “2020’s expanded suite of fully integrated modules works together to connect processes and create a seamless flow of information from sales order to installation and provide greater access to real-time data that empowers customers to reach new heights in efficiency and productivity.” Diane concluded.
2020 Ideal Spaces
Beginning of this year, 2020 has announced the latest release of its online space planning solution 2020 Ideal Spaces.
The cloud-based solution provides an industry platform that facilitates a continuous omnichannel retail experience for consumers, home centers, retailers, and manufacturers and supports every step of the inspiration, qualification, space planning and buying journey.
Competition for brand recognition, customer loyalty and market share is a constant struggle to stay ahead in the retail business. 2020 Ideal Spaces offers customer engagement and collaboration that can be integrated and personalized to a company’s brand and business processes. The solution enables customers to dream and express their vision at home, in-store or on the go—resulting in high quality leads and online purchases.
2020 Ideal Spaces includes an interactive online showroom, space planning with automated intelligent design assistants, and a collaboration platform so that family, friends, designers and contractors can work together on the same project in real time.
2020 Ideal Spaces 6 offers a re-imagined user experience based on the latest web technologies and user feedback that makes it even easier for consumers and professionals to design a dream space easily and quickly. The new user interface adapts automatically for mobile and tablet screen size and the typical tasks a user is likely to do on mobile devices.
“We have taken a significant amount of customer feedback into consideration in the planning of this release,” states Sammy Nelson, product manager, 2020 Ideal Spaces. “The overall experience has been enhanced and streamlined to keep up with user expectations for a quick and easy tool that is fun to use. We are sure that enterprises who deploy the new version will see increased customer engagement and be able to collect valuable analytics to sell more and improve their marketing effectiveness.” Sammy concluded.
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Tags: 2020 Ideal Space, 2020 Insight, Diane Burgess, Ideal Spaces 6, new functionality, new generation, online space planing solution, product manager, release
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